Privacy, Cookies & Terms

Information We Collect

We collect information you provide directly to us when you use our website. This may include:

• Contact Information: Name, email address, and other details you provide when you use our contact form
• Usage Data: Information about how you access and use our website, including IP address, browser type, device information, referring website, and pages visited
• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies as described in our Cookie Policy

How We Use Your Information

We use the information we collect in the following ways:

• To respond to your enquiries and provide the information you request
• To improve and maintain our website and services
• To analyse usage patterns and trends to enhance user experience
• To comply with legal obligations and protect our rights
• To communicate with you about our informational resources, if you have consented to such communications

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. We may share your information:

• With Service Providers: We may engage third-party companies to perform services on our behalf, such as website hosting, data analytics, and email delivery. These service providers have access to your information only to perform these services on our behalf.
• For Legal Purposes: We may disclose information if required by law or court order, or to protect our rights, property, or safety, or that of our users or others.
• With Your Consent: We may share your information with your consent for any other purpose.

Data Security

We implement reasonable security measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Your Rights Under Australian Privacy Principles

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have certain rights regarding your personal information, including the right to:

• Access and request a copy of your personal information we hold
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information, subject to certain exceptions
• Opt-out of receiving marketing communications from us
• Lodge a complaint with us if you believe we have breached your privacy rights

To exercise these rights, please contact us using the details provided on our Contact page. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies may be used for various purposes, including remembering your preferences, analysing website traffic, and providing personalised content.

Types of Cookies We Use

We use the following types of cookies on our website:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as page navigation, access to secure areas, and cookie consent management. Without these cookies, the website cannot function properly.
• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. These cookies help us understand and improve the website's performance.
• Functionality Cookies: These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.
• Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted. Most web browsers allow you to control cookies through their settings. Additionally, some browsers offer a Do Not Track feature that may allow you to signal your preference not to be tracked by websites.

Third-Party Cookies

Some cookies on our website are set by third-party services, such as analytics providers or advertising networks. These third parties may use cookies to collect information about your online activities across different websites and services. We do not have control over these third-party cookies and recommend reviewing the privacy policies of these third parties for more information about their cookie practices.

Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to any of these terms, you must not use this website.

Nature of Website

This website is an independent informational resource only. It provides general information about 5G technology, mobile connectivity, and related topics for educational purposes. This website:

• Does not sell telecommunications services or products
• Does not provide mobile recharge or payment services
• Is not affiliated with any telecommunications operator, service provider, or regulatory authority
• Does not offer technical support for specific telecommunications services
• Does not provide professional advice, recommendations, or endorsements

Informational Content Only

All content on this website is provided for general informational purposes only. The information is not intended to be comprehensive or complete and should not be relied upon as a substitute for professional advice. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on this website.

No Commercial Services

This website does not facilitate, process, or enable any commercial transactions, including:

• Mobile service activation or account management
• Mobile recharge or payment processing
• Product sales or purchases
• Subscription services
• Financial transactions of any kind

All such services must be obtained through official operator channels.

Intellectual Property Rights

The content, design, layout, and organisation of this website are protected by copyright and other intellectual property laws. You may view, download, and print pages from this website for your personal, non-commercial use only, provided you do not modify the content and retain all copyright and other proprietary notices. You may not reproduce, republish, distribute, or otherwise use any content from this website for commercial purposes without our prior written consent.

User Conduct

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the website by any third party. You must not:

• Use the website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorised access to any part of the website or its systems
• Interfere with or disrupt the website's servers or networks
• Transmit viruses, malware, or other harmful code through the website
• Engage in any activity that could damage, disable, or impair the website
• Use the website to harass, abuse, or harm any person or entity

External Links

This website may contain links to external websites that are not under our control. We provide these links for convenience and information purposes only. We are not responsible for the content, privacy policies, or practices of any external websites. Inclusion of a link does not imply endorsement or approval of the linked website's content.

Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any loss, damage, or injury arising from your use of this website or reliance on any information contained on it. This includes, but is not limited to, any direct, indirect, incidental, consequential, or punitive damages. Your use of this website is at your own risk.

Indemnification

You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your use of the website or any breach of these Terms of Use.

Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this website. Your continued use of the website after any changes constitutes acceptance of the revised terms. We encourage you to review these terms periodically to stay informed of any updates.

Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of Australia. Any disputes arising from or relating to these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Australia.

Contact Information

If you have any questions about these Terms of Use, our Privacy Policy, or our Cookie Policy, please contact us using the details provided on our Contact page.